FAQ

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Frequently Asked Questions (FAQ)

Welcome to our FAQ page. Below you'll find answers to the most common questions about our food processing equipment, including vegetable and fruit washing machines, industrial steamers, dryers, ice crushers, and more.

1. What products do you offer?

We specialize in a wide range of industrial food processing machines, including:

Vegetable & fruit washing machines

Blast freezers

Industrial rice steamers

Hot air dryers

Ice crushers

Air coolers and more

For full product details, please visit:

🌐 https://vegetablecleaningmachine.com

2. Do you offer customization?

Yes. All of our equipment can be customized based on your specific production needs, capacity requirements, and factory layout. Just send us your requirements, and our engineering team will provide a tailored solution.

3. Can you ship internationally?

Yes, we export our machines to over 30 countries. We handle international shipping and logistics and can work with your preferred freight forwarder if needed.

4. What’s the lead time for an order?

Standard machines are usually ready within 10–20 working days. Customized solutions may take longer depending on complexity. We’ll confirm the exact timeline after reviewing your order.

5. Do your machines come with a warranty?

Yes. All of our machines come with a one-year limited warranty. Technical support is available through email, WhatsApp, and video guidance.

6. How can I get a quote or more information?

You can reach us quickly via:

📧 Email: lir73742@gmail.com

📞 WhatsApp: +86 158 5753 6617

Or use the contact form on our website:

🌐 https://vegetablecleaningmachine.com

7. Do you offer OEM/ODM services for equipment distributors?

Yes. We work with many equipment agents and offer both OEM and ODM services. Your brand, logo, and product specifications can be fully supported.

8. What industries use your machines?

Our machines are widely used in:

Food factories & central kitchens

Vegetable and fruit processors

Seafood freezing plants

Beverage & fermentation companies

Commercial catering services

Equipment distributors worldwide

9. What payment methods do you accept?

We accept T/T (bank transfer) as our primary method. Other payment options can be discussed based on your country and order size.

10. Still have questions?

We’re happy to help!

📧 Email us at lir73742@gmail.com or

📞 Message us on WhatsApp: +86 158 5753 6617